Are Do-It-Yourself Auto Repair Safe

What Makes an Auto Repair Expert?

We are frequently asked this question in the course of a crash investigation. The answer is not always simple and depends on a number of factors including, why the vehicle was being serviced, what specific work the vehicle was having done, and who was performing the work. In this article we discuss some of these questions as a starting point to assist in your investigation. As a general note, any repair or service station is responsible for the quality of the work they have performed. This includes the quality and completeness of workmanship as well as the selection of parts and components that are appropriate for the vehicle. In the course of completing their job, technicians and service stations are obligated to notify their customer of any unsafe conditions they notice. In certain situations, a maintenance or repair station may be responsible for inspecting components outside of the initial scope for which the vehicle was brought in.

Why was the Vehicle in for Service?

The reason a vehicle was brought in for service may affect the process by which a technician diagnoses and resolves an issue. Using the example of a flat tire, the standard of care for repairing the problem depends on the cause of the flat. If the tire was punctured, it may be sufficient to remove the puncture and plug the hole; however, if the flat was caused by a pothole, the technician would be expected to check the wheel and suspension for further damage.

Who Performed the Work?

As mentioned earlier, the shop performing any work is responsible for the quality of the work they have performed and to notify their customer of any unsafe conditions they notice. There are some types of facilities however, that may have greater or lesser responsibilities for noticing issues based on the specific services they provide. For example, car dealerships are responsible for checking each vehicle that comes in for service for any applicable recalls and service bulletins. This service would not necessarily be expected by a non-dealership. On the opposite side of the spectrum are shops specializing in aesthetics, such as interiors, audio/visual, or window tinting; these shops would be less expected to notice or recognize potential mechanical issues with a vehicle.

What Specific Work was Performed?

This is an important question because some service/maintenance operations are confined to a particular area of the vehicle. For instance, a technician repairing a broken window switch would be unlikely to notice signs of advanced rust or decay on the underside of the vehicle. Alternately, a worker providing an oil change would be likely to see signs of advanced rust even on the rear-underside of the vehicle, but may not notice smaller signs of failure on other components. On the extreme other side, are technicians performing inspections for state requirements or as part of a certified pre-owned program; these workers would be expected to notice and address significant issues throughout the vehicle.

How to Select a Repair Facility

1. Facility Type

When evaluating full-service auto repair shops, drivers have three basic choices:

  • Dealerships – Dealer service departments are very familiar with common problems on the makes of cars they sell. Dealers also have factory-trained technicians, and are keenly aware of technical service bulletins or other special service advisories.
  • Independents – Quality independent repair shops may be slightly less expensive than dealers, and tend to have higher overall customer satisfaction. In addition, customers at independent repair shop are more likely to deal directly with the owner or technician, making it easier to develop relationships with the people who service their cars.
  • Specialists – Some independent repair shops specialize in certain vehicle makes or specific vehicle systems. By focusing on a limited part of the market, these shops can provide very efficient and effective service.

2. Appearance

A clean, well-organized repair facility reflects attention to detail and an effort to maintain a professional image.

3. Amenities

The facility should have a comfortable waiting area and clean restrooms. Many shops now have pick-up and drop-off service for the convenience of customers.

4. Technicians

The facility should employ qualified technicians who receive ongoing training in the latest technology. Certifications from the National Institute for Automotive Service Excellence (ASE) are often posted, and dealerships may display vehicle manufacturer service training credentials. Collision repair shops often have certificates from training offered by the Inter-Industry Conference on Auto Collision Repair (I-CAR).

5. Equipment

A good repair shop will have up-to-date service equipment and repair data. The amount of information necessary to repair modern cars can no longer be effectively contained in paper manuals. Quality shops today have Internet access to repair information or an on-site service information library of CD/DVD ROMs.

How To Negotiate With Car Dealer

Warehouse Management Blog

THINGS TO REMEMBER WHEN PLANNING A CAR SHOWROOM

New Car showrooms can be lavish enterprises, with double-height glazing, blazing lights and costly stone floors. And that’s before you even get into the realms of internet cafes and branded clothing.

A car is one of the most expensive purchases a person makes and today’s showroom has an important role in helping customers make that decision. In an increasingly segmented market, an outlet needs to cater for a range of clients and their needs.

Dealers know that just as important as how the dealership looks, is how the dealership WORKS!

How do my customers and staff use my dealership for day-to-day activities?

Can my sales team see the lot without obstruction?

Do my customers have clear routes to the service area / workshop?

Where is the guest bathroom located?

How large does the showroom need to be to accommodate the number of cars we want to display?

Given our planning volume and service growth goals how many service bays do we need in the body shop? How many technicians?

In today’s brand-driven society, cars and lifestyle overlap and the sales environment should reflect the customer’s preferences. The scope of a car dealership scheme is not limited to sales. After-sales service is an element of the business model so a service reception and a parts and workshop facility are often located on a showroom site.

Design considerations

Car showrooms need to be located on highly visible sites with good access to main transport routes and an eye-catching frontage. Display of the car range is paramount and the layout and orientation of sites and display areas will have a major impact on sales. These considerations affect environmental control strategies, as not all buildings can be oriented to mitigate solar gain and heavily tinted solar control glass is not generally considered for the main facade.

How to Buy a Car

Have you ever dreamed of owning your own car? Imagine driving down a tree-lined ­street with the windows down on a sunny day, a warm rush of air streaming through your hair… OK, snap out of your reverie. Before you start mapping out the route to the nearest beach, you just might want to learn some valuable car-buying tips.

Buying a car, whether it’s a first-time purchase or not, can seem like a daunting task. You’ve probably seen your share of car commercials on TV and recall hearing phrases like “down payment” and “APR.” Although some of the terminology may seem confusing, once you break it down, buying a car is pretty straightforward. There is certainly a lot of information you need to understand before you run off to your local dealership. But once you know what the acronyms mean and how car financing works, you’ll be ready to get the best possible price on the car you’ve chosen.

The first thing you must decide before you begin your automobile research is whether you want a new car or a used car. Of course, there are benefits and drawbacks on both sides. If you decide to buy a used car, there are sev­eral things you need to keep in mind

First of all, there are more than 2 million car accidents annually and chances are if you are in the market for a used car, you will come in contact with at least one automobile that was in an accident.

The most important thing about buying a used car is that you know everything about the history of the car, including:

the number of previous owners

if the car was ever involved in an accident

any previous mechanical problems

the maintenance history of the car

Things you don’t see in cars anymore

We’re not here to say things were better in the old days – whisper this, but they were (shhh) – but here’s a selection of things you’ll no longer find as you climb inside the semi-autonomous extension of your living room. Fluffy dice not included.

Video didn’t kill the radio star, but fuel injection and emissions regulations certainly signalled the end for the humble choke. Most drivers under the age of 25 will have no idea that a choke even existed, while for older drivers, the little pull switch will rekindle memories of flooded engines and possibly even the odd clothes peg. If you get this reference, you’ll understand.

Some children will look at that strange object on the door and laugh. Others might shout at their parents for failing to invest in the ‘luxury’ of electric windows.

Remember the days when buses featured a smoking area? Then you’ll no doubt remember the days when a car featured not one, but several ashtrays. One below the dashboard, one ahead of the rear seats, maybe a couple on the inside of the rear doors.

The cassette player was rendered obsolete by the CD player, but it didn’t go down without a fight. If you were lucky, a new car came with an in-dash CD player, but for true luxury you need a CD autochanger, which tended to be mounted in the boot, below the seat or in the glovebox.

How to Develop a Car Dealer Website

The United States is the world’s second-largest car producer, with an over 12% share of the world market. The US is also the world’s biggest car importer. The dollar value of cars imported to the US in 2018 was $178.5 billion.

Many kinds of businesses can benefit from this large market. In this article, you’ll learn how to build a car dealer website for the US market, what features are necessary, and how much it will cost to implement them.

What distinguishes a car marketplace website from other kinds of websites?

Why would anybody visit a car marketplace? Mostly to find the most suitable car. The two main things that a car marketplace needs are

a wide choice of vehicles

an efficient sorting system

Tailoring to your target audience

If you want to know how to make used cars website like CarGurus, you need to analyze the market situation. Before the internet, people in the US looked for new cars in dealers’ showrooms and used cars in physical markets. Things haven’t changed much. Today, customers do the same market search, only online.

Transactions

Mind the security of your site. Buying a car online is a bigger deal than buying small items on eBay. Sellers and buyers alike should be verified, which may require sharing their Social Security Numbers and driver’s license data.

A car marketplace should support buying, selling, and, if your business allows it, bidding.

Things You Didn’t Know About Buying Cars at Auction

you can find car dealer auctions open to the public. That means buying cars at auction prices is an option for just about anyone, even if you don’t have a dealer’s license. If you’re interested in buying cars at wholesale prices

Car Auctions for Dealers Only

Car dealer auctions are open only to those with a dealer license issued by the state. You can get your own dealer license if you wish, but the process can be long and difficult. Each state has its own set of requirements for car dealer licensing, usually with a set number of cars you must buy and sell each year to qualify.

Car Auctions Open to the Public

Popular Mechanics reports there are two major categories of car auctions open to the public

government car auctions and public car auctions:

Government or police auctions: These include county and city vehicles like buses, police cruisers, utility trucks and more. These auctions also sell impound cars that have been confiscated because of traffic violations and crime. Popular Mechanics warns that you will face expert competition from used car dealers, taxi companies, exporters and others who know mechanics well and understand the value of the vehicles on the block.

Public car auctions: These may include repossessed vehicles from banks, wholesale lots of cars, flood junkers, bottom-of-the-barrel trade-ins and sometimes high-end sports cars and SUVs. The quality and reliability of the stock varies from auction to auction, so be prepared to do your homework. Because these auctions have become more popular since the economic downturn, competition for the best deals is fierce. In fact, you may end up paying more than market price if you don’t take care not to overbid.

Be careful. This is where unsalable cars go to die. As Edmunds puts it, “If a vehicle has been traded in, leased, repossessed or totaled, it will find itself among the nearly 9 million vehicles that are purchased each year in an auto auction.” That doesn’t mean every car on the auction lot is junk. It just means lemons are out there, so be suitably suspicious and thorough in your inspection.

You will need cash or an approved loan, if your bid wins. If you plan to pay with a loan you have already secured from your bank, be prepared to cover a deposit once your bid wins. Find out in advance which credit cards are acceptable for this purpose. There will also be taxes, title and registration fees. If you’re financing the purchase of your car, you’ll likely be required to carry collision and/or comprehensive insurance by the lending agency. So, it’s probably also a good idea to talk to an independent Trusted Choice® agent to help you find car insurance quotes before you buy. Independent agents work with several insurers, and can comparison shop for you, for free.

Everything shines. Cars are often touched up, buffed and polished to a sheen for auction. This does not guarantee a solid car. Always check the car history, and see if VINs match between the dash, door and other points of identification.

Sellers may hide problems. There are all kinds of masks and foils that can make a faulty engine seem clean and sound. If you don’t know the tricks that sellers may use to hide trouble, bring a friend who does or stick to used car dealerships. There are no guarantees or warranties at public auctions.

Banks own the best inventory at the best prices, in general. Edmunds advises that these are the vehicles to look for at public auction. They are usually repossessed cars and trucks that the lender just wants to sell at a decent price to recoup losses. Make sure it is a reasonably well maintained car and that the interior is in good order, as these are often problem areas for repo cars.

Beware the used car dealers selling at auction. Most used car dealers prefer to sell to customers, other dealers and dealer auctions. If a car is too far gone to sell in any of those ways, they resort to the public auction. Take a second, third and fourth look at used car dealer offerings at public auction. Things may not be what they seem.

This will get kind of crazy. Former auctioneer Steve Lang calls it “capitalism in its purest form.” Car auctions move fast and carry a lot of intensity. It can be easy to feel rushed and pressured to make a decision, so be prepared to tell yourself to slow down if you feel unsure about a vehicle. It’s better to walk away and buy another day than to get a clunker you can’t sell.

Limit yourself before the bidding starts and stick to it. Paul Duchene writes for Car and Driver, “Set your top price and don’t go above it. Do not visit the bar; do not go with a new girlfriend or a college buddy.” You need all your wits about you and not an ounce of pride to cloud your judgment.

Cars will be shown in a set order, so arrive early and figure out when your favorite will be on the block. You can usually get a copy of the showing list when you check in. If you arrive late, you may not have a chance to inspect the car you’re interested in buying at the auction.

Leave room in your budget for shipping if you are buying out of state or far from home. The last thing you need is a cross-country trip in an unproven vehicle and a breakdown somewhere remote and expensive